2bbet's Privacy Policy

1 What Information We Collect

2bbet may collect the following types of information from you:

Personal Identification Information

Information you voluntarily provide during account registration or login, such as your name, email address, phone number, and date of birth. This information is essential for age verification, as 2bbet only provides services to users aged 21 and above.

Financial Transaction Information

Payment-related information during deposits and withdrawals, such as your bKash, Nagad, or Rocket mobile number and transaction history. We do not store full bank account details directly.

Technical & Usage Information

Your device's IP address, browser type and version, operating system, time and date of access, pages you have visited, and your overall behaviour patterns on the site.

Cookie & Tracking Information

Our website uses cookies to help improve your browsing experience, manage sessions, and remember user preferences. You can control cookies from your browser settings.

2 Purpose of Data Use

2bbet uses your information only for the following legitimate purposes:

• To create and manage your account and verify your identity.
• To process financial transactions — specifically to complete deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide 24/7 customer support — to resolve your issues via live chat and email.
• To ensure platform security and prevent fraud, money laundering, and other illegal activities.
• To improve the quality of our services and make the user experience more accessible.
• To meet legal obligations and comply with applicable regulations.
• Subject to your consent, to send relevant promotional information and offers.

3 Data Storage & Protection

2bbet places the highest importance on the security of your information. We apply industry-standard technical and organisational measures that protect your data from unauthorised access, damage, or disclosure.

SSL Encryption

Our website and all data transmissions are protected by SSL (Secure Socket Layer) encryption. This means all information exchanged between you and our servers is encrypted and cannot be read by third parties.

Access Control

Your information can only be accessed by authorised personnel who are bound by confidentiality obligations. Every instance of data access is logged and regularly audited.

Data Retention Period

We retain your information only for as long as it is necessary to provide the service or as legally required. Even after an account is closed, certain information may be retained for a defined period in accordance with regulatory requirements.

4 Data Sharing

2bbet does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete financial transactions. These processors are governed by their own privacy policies.

Technology Service Providers

Only the necessary technical information is shared with third-party technology partners who assist in operating our platform. All such partners are contractually bound to uphold 2bbet's privacy standards.

Legal Obligations

Information may be disclosed based on a lawful order from a court or government authority, or as required to comply with applicable law.

Fraud Prevention

Where there is suspicion of fraud, money laundering, or other illegal activity, sharing information with the relevant authorities is our ethical and legal responsibility.

5 User Rights

2bbet believes you have full rights over your own information. Your key rights are outlined below:

Right to Access

You may request from us at any time to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.

Right to Correction

If any of your information is incorrect or outdated, you may request that it be corrected or updated. We will make the necessary changes subject to appropriate verification.

Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, information related to legal obligations or ongoing transactions may not be immediately deletable.

Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. To do so, contact our support team directly.

6 Cookie Policy & Tracking Technologies

Cookies are small data files stored on your device that help our website function more effectively.

Essential Cookies

These are necessary for the basic functionality of the site — such as maintaining your login session and ensuring your security. Disabling these cookies will prevent the site from working properly.

Analytical Cookies

These cookies help us understand how users are using the site, which pages are most popular, and where there is room for improvement. The data collected is aggregated and anonymised.

Managing Cookies

From your browser settings you can choose to accept, reject, or delete cookies. Please note that disabling certain cookies may limit the functionality of the site.

7 Protection of Minors

2bbet's services are intended solely for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is a mandatory step in the account registration process.

If we become aware that a person under the age of 21 is using our platform or that their information is held by us, we will immediately close that account and delete the associated information.

8 Policy Changes & Updates

2bbet reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an announcement on the site.

Your continued use of the platform after the policy has been updated means you accept the terms of the revised policy. We therefore recommend visiting this page regularly.

9 International Data Transfers

In some cases your information may be processed or stored on servers located outside Bangladesh. In such cases 2bbet ensures that internationally recognised data protection standards are followed and that the protection of your information is not diminished in any way.

SSL encryption and appropriate contractual safeguards are maintained for any international transfer.

10 Responsible Gambling & Data Protection

2bbet is a strong supporter of responsible gambling. For this reason we analyse information related to your playing patterns in order to identify potentially problematic behaviour and provide assistance where needed. Information collected for this purpose is used solely to ensure the wellbeing of the user.

To learn more about responsible gambling, visit our Responsible Gaming page.